Reference

Who provides your water,
and what they require


Backflow rules are set by the water system that serves your property — not by the town your mailing address is in. On the northern Outer Banks those two are frequently not the same thing, which is where most of the confusion starts.

Read this part first

This page is a general starting point compiled from each provider's own published material, with the date we last checked shown on every entry. Requirements change, and a provider can change its process without updating its website. Confirm current requirements directly with your water provider before relying on anything here. Nothing on this page is legal or regulatory advice, and it does not determine what your specific property requires.

Hammerhead Flow Co. is an independent private company. It is not affiliated with, endorsed by, or acting on behalf of any water provider, county, city, town or state agency named on this page.

Step one

Which system actually serves you

Four separate water systems operate between Kitty Hawk and Oregon Inlet alone. Several towns run their own distribution system and bill their own customers while buying treated water wholesale from Dare County — so the county produces the water, but the town is your provider and the town sets your terms.

Where to direct a backflow question, by location. Verified against each town's own published material on 21 September 2026.
If your property is inYour water provider is
Moyock, Maple, mainland CurrituckCurrituck County Water Department
Corolla, Carova, Currituck Outer BanksCurrituck County Water Department
DuckDare County Water Department
Southern ShoresDare County Water Department
Kitty HawkDare County Water Department
ColingtonDare County Water Department
Kill Devil Hills (other than Colington)Town of Kill Devil Hills Water Department
Nags HeadTown of Nags Head
ManteoTown of Manteo Water & Sewer
Roanoke Island outside Manteo, WancheseDare County Water Department
Rodanthe, Waves, Salvo, Avon, Buxton, Frisco, HatterasDare County Water Department
Virginia BeachCity of Virginia Beach Public Utilities
ChesapeakeCity of Chesapeake Public Utilities

Properties on private wells are outside every public system on this list and follow a different set of rules entirely.

Step two

What each provider publishes

Where a provider publishes its program, the essentials are summarized below with a link to the source. Where it does not, that is stated plainly rather than filled in with a guess.

Currituck County Water Department

Serves mainland Currituck including Moyock and Maple, and the Currituck Outer Banks including Corolla and Carova.

Testing frequency
Annual, for the assembly types in its program.
Who may test
A certified tester. The county does not publish which certifying body it accepts.
How reports are filed
Through the county's own online submission form.
Submission deadline
Within 10 days of the test.
If it fails
The failed result is submitted along with a plan of action for repair.
Not published
Which customer classes are covered, the certifying body accepted, and the consequences of missing a test.

Dare County Water Department

Serves Duck, Southern Shores, Kitty Hawk, Colington, Roanoke Island outside Manteo, Wanchese, Stumpy Point, and the Hatteras Island villages.

Published program
The department does not publish a backflow or cross-connection program page, policy document, test report form or submission address.
What is published
Its billing rules and regulations reserve the county's right to refuse water service where a customer's line is installed so as to allow a cross-connection or backflow. That is the extent of what appears online.
What that means
Requirements should be confirmed by contacting the department directly.

Town of Kill Devil Hills Water Department

Serves Kill Devil Hills other than the Colington area, which Dare County serves. The town buys treated water from the Dare County regional system and operates its own distribution and billing.

Published program
No backflow or cross-connection program page, policy, form or submission address appears on the town's water pages.
What that means
Requirements should be confirmed by contacting Public Services directly.

Town of Nags Head

Operates its own water system and bills its own customers, buying treated water from the Dare County regional system.

Published program
No backflow or cross-connection program page, policy, form or submission address appears on the town's water pages.
What that means
Requirements should be confirmed with Water Billing or the water plant directly, and the town's code of ordinances is the place any written requirement would live.

Town of Manteo Water & Sewer

Operates its own water system serving the Town of Manteo, buying treated water from the Dare County regional system.

Published program
We were not able to confirm a published backflow program one way or the other. Treat this entry as unverified and contact the town.
What that means
Requirements should be confirmed with the Water and Sewer Department directly.

City of Chesapeake Public Utilities

Serves City of Chesapeake water customers.

Testing frequency
Annual, for testable assemblies.
Who needs one
Commercial sites require a containment assembly, reviewed during site plan review. Irrigation systems require a backflow preventer, a plumbing permit and a test report.
Who may test
A certified technician. The city does not publish which certification it requires.
How reports are filed
On the city's own test report form. Containment assemblies go to the Public Utilities Cross Connection Inspector; interior plumbing assemblies go to the Plumbing Inspector in Development and Permits.
Not published
A recurring annual deadline, an online submission portal, and the consequences of missing a test.

City of Virginia Beach Public Utilities

Serves City of Virginia Beach water customers under its Backflow Prevention and Cross-Connection Control Program.

Testing frequency
At least annually, and again after installation, relocation or repair.
Who needs one
Premises the city's policy identifies as requiring protection, which include irrigation and lawn sprinkler systems and fire protection systems, among others.
Who may test
A Backflow Prevention Device Worker certified under the Virginia Waterworks Regulations. The city publishes a partial list of tester companies but states a company does not have to be on it.
How reports are filed
Through the city's online compliance portal, by email, or by mail to the Backflow Program.
Reminders
The city mails customers with testable assemblies a notification letter ahead of the annual due date.
If you do nothing
The policy authorizes the city to discontinue water service or isolate the premises from the public supply.

Worth understanding

"Nothing published" is not the same as "nothing required"

Several systems on this page run their backflow program entirely by phone, letter and paper form. That is normal for smaller utilities and it does not make the requirement any less real — a notice can still arrive, a report can still be overdue, and service can still be affected.

What it does mean is that you cannot look the answer up. Someone has to call, find out who administers the program, learn what form that person wants and where it goes, and then keep track of a due date that may exist only in the provider's own records. For a homeowner with one assembly that is an afternoon of phone calls. For a property manager with assemblies across three different providers, each with a different form, a different deadline and a different submission route, it becomes a standing administrative job.

That job is most of what this company does. The testing is the quick part.

Service area

Williamsburg and Hampton Roads through the Outer Banks. Every test is performed by a certified tester approved by your water provider. Tell us where your property is and we'll confirm scheduling.

Not sure who to call or what is due?

Tell us where the property is and what is on it. Sorting out which provider governs it and what they require is the first step of every account we take on.